Online Utilities Account
Online accounts allow users to manage Paperless Billing Options and Set Up Scheduled Bank Payments as well as the following services:
- Setup AutoPay Options - Scheduled Bank Payments
- Paperless billing option
- No fees
- No maximum amount per transaction
- Add or Remove Accounts
- Add or Remove Payment Methods
- Monitor account activity
- View Bill, Payment, Usage or Email History
- WaterSmart portal access
Additional Payment Options
Credit or Debit Card
- Visa, Mastercard, Discover or Debit Card
- $2.50 convenience fee per transaction
- Maximum payment amount of $300 per transaction
- Multiple transactions allowed for payments over $300
- 24 hours a day, 7 days a week
Bank Account
- Checking, Savings or any account using ACH
- Schedule a one-time payment
- No fee
- No maximum amount per transaction
In Person
Business Services
7447 E Indian School Road, Suite 110
Scottsdale, AZ 85251
8 a.m. to 5 p.m. Mon, Tues, Thurs, Fri
9 a.m. to 5 p.m. Wed
Utility Billing staff will be unavailable from noon to 1 p.m. Monday - Friday
Payment options include:
- Cash
- Check
- Credit/debit card
- Money order
- Social Services vouchers
Drop Box
- One Civic Center
7447 E Indian School Road
Scottsdale, AZ 85251
(South East Corner) - North Location
9379 E San Salvador Drive
Scottsdale, AZ 85258
(West side of parking lot) - Paseo Village Shopping Center
8100 E McCormick Parkway
Scottsdale, AZ 85258
(next to Starbucks)
Drop Box payments are processed the following day
City of Scottsdale
PO Box 842105
Los Angeles, CA 90084-2105
Do NOT send cash
Where did Account Services go?
At the top of the page, you will see a dark blue box that says, "I want to".
Those drop-down boxes will help you get to your account services quickly. Give it a try!
Utility Resources
Frequently Asked Billing Questions
How to set up Autopay, how to understand your utility bill and more.
Hardship Assistance
Residential customers, call Revenue Recovery at 480-312-2705 for payment options.
Water Citizens Academy
The Water Citizens Academy provides an inside look at all aspects of your city's water utility, which happens to be one of the most advanced municipal water systems in the country.
Commercial Services Solid Waste Rates
Scottsdale's Solid Waste Division can provide a full range of trash and recycling collection services for businesses, contractors and multi-family residential developments in Scottsdale
Miscellaneous Water Meter Service Fees
Meter installation, Meter Bench Test, Water Main Shut Down, etc,
Sewer Rates
Consists of a monthly base fee, also water meter size and a monthly volumetric charge calculated during low-water months.
Water Rate Information
Consists of a monthly service charge, which is determined by the size of the water meter, and a monthly quantity usage, which is based on the amount of water used.
Last Updated: Jun 27, 2024